Introducing KLSL Consulting, LLC

Corporate Overview
KLSL Consulting, LLC provides the following services:

  • BMC/Remedy ARS development, BMC/Remedy ITSM Administration, and ITIL Based Process Engineering.  We build Service Catalogs using either BMC/Remedy Service Request Management or the Kinetic Request Management toolkit.  We specialize in the configuration of the BMC/Remedy IT Service Management Suite creating usable Foundation Data, Operational Catalogs, Product Catalogs, Service Level Management Targets, Service Level Agreements, Fill-In Aids, Templates, and Knowledge Articles.  We have BMC Tools specialists on hand for ADDM integration, ProActive Net monitoring, and Impact Management.
  • Process and technology solutions using individual consultants or consulting teams to solve client problems. We specialize in Helpdesk Consolidation and the measurement of IT Staff productivity.  Our consultants are experienced in providing advice, guidance, and proven tools for projects in process improvement, ITIL alignment, performance measurement, organizational design, and strategic planning. They can add value at any point during the project lifecycle, from requirements gathering to implementation.
  • A variety of facilitation solutions to fit the unique collaborative objectives of our clients who are attempting to consolidate Helpdesk services or improve the IT Services that they currently provide. Solutions include team building, dispute resolution, ice-breakers, and focus groups. Our services range from planning, implementation, and post-implementation activities (documentation, debriefing, and follow-up).
  • BMC Remedy ITSM Training, ITIL Training, Training Materials Design.  Training both internal and external audiences. Our training classes are components-based. Clients can choose any of our 1-day training classes, or they may choose to request one or a combination of components. Supporting materials include audio-visual tools and hard-copy tools for learning and assessment.
  • Project Management of IT Service Management Projects
  • Staff augmentation and the recruiting of consultants.  With a local Washington DC office, Fair Credit Reporting Act compliant physical security, registration with background investigation services, access to numerous Talent Networks, and a member of DC’s Department of Employment Services, KLSL Consulting is fully equipped to recruit, background check, and administer Staff Augmentation requirements for Federal, State and local Government Entities.

KLSL Consulting, LLC is a certified Women Owned Small Business. KLSL Consulting, LLC is recognized as a Certified Business Enterprise by the District of Columbia, and Central Contractor Registration. See www.klslconsulting.com for an up to date snapshot of our company’s open positions, contracts, and activities.
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OCTO – Virtualization & Storage SME (504727)

Contract with Government of the District of Columbia
OCTO – 200 I Street, SE Washington DC 20003
Position closes 07/03/2017

US Citizens or Green Card Holders Only

Short Description:

Program seeks a Virtualization and Storage Engineer (Subject Matter Expert). Extensive expertise with VMware ESXi, vCenter, Microsoft Hyper-V, Microsoft Azure, Dell Storage, and Brocade Fibre Channel Networking in private and public cloud is required.

Skills/Required Years of Experience:

Extensive ESXi experience  (Required 5 years)
Extensive Hyper-V experience (Required 2 years)
Indepth understanding of Server hardware and Windows Operating systems (Required 10 years)
Experience with Dell Servers, configurations and troubleshooting (Required 5 years)
Indepth experience of Active Directory (Required 10 years)
Extensive experience with Brocade Fibre Channel Switches and Brocade Network Advisor (Required 5 years)
Experience with Dell Compellent SAN and Dell Storage Manager (Required 3 years)
Experience with Microsoft System Center Virtual Machine Manager and Microsoft System Center Operations Manager  (Required 3 years)
Indepth knowledge of PowerShell  (Required 1 year)
Experience with Azure Cloud Services and Azure Pack (Required 2 years)
Experience as a SME in complex enterprise level projects (Required 16 years)
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OCTO – Technical Writer (504281)

Contract with Government of the District of Columbia
OCTO – 200 I Street, SE Washington DC 20003
Position closes 07/03/2017

US Citizens or Green Card Holders Only

Short Description:

The Technical Writer will prepare and/or maintain documentation pertaining to infrastructure systems and procedures, systems operation and user documentation.

Skills/Required Years of Experience:

Experience creating IT System/Network diagrams  (Required 6 years)
Experience writing IT specifications to include process flow charts and entity relationships (Required 6 years)
Experience with the Microsoft Office Suite  (Required 6 years)
Experience with creating system and network processes diagrams and models in MS Visio (Required 6 years)
6-10 yrs leading projects, ensuring they are in compliance with established standards/procedures (Required 6 years)
Bachelor’s degree in IT or related field or equivalent experience (Required)
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OCTO – NOC Critical Event Analyst (502632)

Contract with Government of the District of Columbia
OCTO – 200 I Street, SE Washington DC 20003
Position closes 06/29/2017

US Citizens or Green Card Holders Only

Short Description:

Primary role involves monitoring, coordinating and escalating critical incidents impacting District of Columbia Government operations.

Skills/Required Years of Experience:

Project management experience (Required 3 years)
Experience interfacing with IT leads to ensure proper escalation of issues during outages or periods of degraded system performance (Required 3 years)
Compiling and analyzing information related to critical events (preparing reason for outage reports, timelines, impact, etc.) (Required 3 years)
Monitoring and responding to hardware, software, and network problems (Required 3 years)
Bachelor’s degree in Information Technology, or Business Management or Administration (Required)
ITIL management framework experience  (Required 3 years)
Cisco CCNA or higher networking experience equivalent experience (Required 3 years)
Experience with network monitoring tools such as Solarwinds, Netscout, Splunk, HP Apppulse, and Sitescope  (Required 3 years)
Experience with network infrastructure devices including switches, routers and firewalls. (Required 3 years)
Preparing a statement of work (SOW), (Required 3 years)
Knowledge of hardware, software, network operations functions, packet switching, communications protocols, and diagnostic tools (Required 3 years)
PMP certification (Desired)
CCNA or higher certification (Desired)
1-5 yrs requirements gathering and documentation (Required)
1-5 yrs MS Office/PowerPoint experience (Required)
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OSSE – SME – QA Tester Lead -DCTAG (506338)

Contract with Government of the District of Columbia
OSSE – 810 First St NE Washington, DC 20002
Position closes 06/22/2017

US Citizens or Green Card Holders Only

Short Description:

Provides assessments of technical and operational practices based on leading industry standards specific to the requested technology.

Skills/Required Years of Experience:

Experience working with full Software Development Life Cycle (Required 7 years)
At least 7 years of overall experience with 5 years in web based system QA role (Required 7 years)
Bachelor’s degree in computer science, engineering or related field preferred (Required 7 years)
Experience with testing in various environments including ASP.NET, TFS environment (Required 5 years)
Extensive experience with manual and automated functional testing (Required 5 years)
Experience with system integration testing, performance/stress testing and cross browsers testing (Required 5 years)
Experience with automated testing tools (HP ALM, QTP, Test Director) is preferred (Highly desired)
Testing experience with Web services and User Interfaces (Required 5 years)
Experience working with relational databases, and ability to write complex SQL query (Required 5 years)
Experience writing test plan and test cases and execute test cases (Required 5 years)
Experience in emerging and current technologies including GIS/Cloud/SOA/Web services;Agile process (Required 5 years)
Interpersonal skills working well in a team environment (Highly desired)
6 – 10 yrs SME in complex enterprise level projects (Required)
Master’s degree in IT or related field or equivalent experience (Desired)
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OAG Training Specialist Master (506597)

Contract with Government of the District of Columbia
OAG – 441 4th Street NW Washington DC 20001
Position closes 06/26/2017

US Citizens or Green Card Holders Only

Short Description:

16+ years of experience.  Assesses, designs, and conceptualizes training scenarios, approaches, objectives, plans, tools, aids, curriculum, and other state of the art techn related to training and behavioral studies. Support OAG’s Office365 rollout.

Skills/Required Years of Experience:

16+ yrs designing and revising training courses (Required)
16+ yrs preparing training catalogs and course materials (Required)
16+ yrs conducting training in classroom, workshop and seminar settings (Required)
Network troubleshooting and documentation experience (Required)
Bachelor’s degree in IT or related field or equivalent experience (Required)
Bachelors degree in education
Classroom experience
Training material preparation experience
Trainer must have experience with Office2016, OneDrive and Skype.
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OAG SME-Technology Specific Master (506602)

Contract with Government of the District of Columbia
OAG – 441 4th Street NW Washington DC 20001
Position closes 06/26/2017

US Citizens or Green Card Holders Only

Short Description:

16+ years of experience.  Provides assessments of technical and operational practices based on leading industry standards specific to the requested technology. This infras. architect will be responsible for moving the data center.  OCTO exp is needed.

Skills/Required Years of Experience:

16+ yrs as SME in complex enterprise level projects (Required)
Experience planning data center moves (Required)
Experience with windows server 2008 or above (Required)
Network troubleshooting and documentation experience (Required)
Knowledge of cisco catalyst series equipment (Required)
Previous experience working with OCTO infrastructure and data center engineers (Required)
Experience with VMware esx version 5 or Citrix (Required)
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OAG Helpdesk Specialist Entry (506369)

Contract with Government of the District of Columbia
OAG – 441 4th Street NW Washington DC 20001
Position closes 06/23/2017

US Citizens or Green Card Holders Only

Short Description:

1-5 years of experience.  Responds to and diagnoses problems through discussion with users. Installs equipment and enters help desk tickets

Skills/Required Years of Experience:

1-5 yrs diagnosing and resolving end user computer/computer peripherals problems (Required)
1-5 yrs providing second-tier support to end users, server, or mainframe apps/hardware (Required)
1-5 yrs documenting, tracking and monitoring end user, server, or mainframe apps/hardware problems (Required)
Knowledge of window 7 and windows 10 troubleshooting techniques (Required)
Basic network troubleshooting knowledge (Required)
Knowledge of Android and iOS operation and troubleshhoting (Required)
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OCTO Customer Support Entry (501220)

Contract with Government of the District of Columbia
OCTO – 200 I Street, SE Washington DC 20003
Position closes 06/21/2017

US Citizens or Green Card Holders Only

Short Description:

The Customer Support Entry level is a first level representative to the OCTO technical support team. They answer a variety of technical inquires documenting issues and alerting senior staff in a timely fashion.

Skills/Required Years of Experience:

Expertise in supporting desktop operating systems to include the following (Windows 7, 10 Mac OSX 10.10.X) (Required 1 year)
Strong customer service experience (Required 1 year)
Experience providing technical support in a “call center” environment and managing multiple calls simultaneously (Required 1 year)
Experience tracking service request/incidents using a ITSM tool (Required 1 year)
Provide customer-oriented results and build an efficient end-user support environment (Required 1 year)
Experience with basic Active Directory functions such as: Account Creations, Password Resets and OU Management (Required 1 year)
Knowledge of Microsoft Office Suite to include the following: (Office 2010+ and Office 365) (Required 1 year)
Excellent written and verbal communication skills (Required 1 year)
Microsoft Certifications: MCP Windows 7, Windows 10 (Desired)
1-5 yrs providing technical support to computer system users by telephone, email, etc. (Desired)
1-5 yrs maintaining personal computers, systems and printers (Desired)
1-5 yrs installing and troubleshooting computer operating systems and software (Desired)
Bachelor’s degree in IT or related field or equivalent experience (Desired)
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DOEE Administrative Support Entry (503873)

Contract with Government of the District of Columbia
DOEE – 1200 1st Street NE Suite 500 Washington, DC 20002
Position closes 06/22/2017

US Citizens or Green Card Holders Only

Short Description:

Data entry operator to enter data; must proficient using MS Word and MS Excel. Able to type thirty (30) words per minute with minimal errors. Able to enter numerical data with minimal errors. Customer service oriented. Detailed oriented.

Skills/Required Years of Experience:

Ability to enter data proficiently with minimal errors. (Required 5 years)
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OCTO PeopleSoft HCM Technical Con Master (505327)

Contract with Government of the District of Columbia
OCTO – 200 I Street, SE Washington DC 20003
Position closes 06/20/2017

US Citizens or Green Card Holders Only

Short Description:

The Government of the District of Columbia, Office of the Chief Technology Officer (OCTO) is seeking an IT Consultant- PeopleSoft HCM Technical Developer to work for Integration of PeopleSoft with Risk Management System of Office of Risk Management.

Skills/Required Years of Experience:

PeopleSoft HCM 9.0 or higher WorkForce Administration for Public Sector (Required 10 years)
PeopleSoft HCM 9.0 or higher Base Benefits / Benefits Administration (Required 10 years)
PeopleSoft HCM 9.0 or higher Time and Labor (Required 5 years)
Oracle 11g RDBMS or higher (Required 10 years)
SQL, PL/SQL  (Required 16 years)
Experience with Peoplecode (Required 10 years)
Experience with Application Engine (Required 10 years)
Experience with Integration Broker (Required 10 years)
Experience working with BI Publisher (Required 10 years)
Development of custom pages, components, app engines, SQRs, HTML, XML, SOA / WS (Required 10 years)
PeopleTools version 8.54 and higher (Required 5 years)
16+ yrs planning, coordinating, and monitoring project activities (Required 16 years)
16+ yrs leading projects, ensuring they are in compliance with established standards/procedures (Required 16 years)
Bachelor’s degree in IT or related field or equivalent experience (Required)
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