Introducing KLSL Consulting, LLC

Corporate Overview
KLSL Consulting, LLC provides the following services:

  • BMC/Remedy ARS development, BMC/Remedy ITSM Administration, and ITIL Based Process Engineering.  We build Service Catalogs using either BMC/Remedy Service Request Management or the Kinetic Request Management toolkit.  We specialize in the configuration of the BMC/Remedy IT Service Management Suite creating usable Foundation Data, Operational Catalogs, Product Catalogs, Service Level Management Targets, Service Level Agreements, Fill-In Aids, Templates, and Knowledge Articles.  We have BMC Tools specialists on hand for ADDM integration, ProActive Net monitoring, and Impact Management.
  • Process and technology solutions using individual consultants or consulting teams to solve client problems. We specialize in Helpdesk Consolidation and the measurement of IT Staff productivity.  Our consultants are experienced in providing advice, guidance, and proven tools for projects in process improvement, ITIL alignment, performance measurement, organizational design, and strategic planning. They can add value at any point during the project lifecycle, from requirements gathering to implementation.
  • A variety of facilitation solutions to fit the unique collaborative objectives of our clients who are attempting to consolidate Helpdesk services or improve the IT Services that they currently provide. Solutions include team building, dispute resolution, ice-breakers, and focus groups. Our services range from planning, implementation, and post-implementation activities (documentation, debriefing, and follow-up).
  • BMC Remedy ITSM Training, ITIL Training, Training Materials Design.  Training both internal and external audiences. Our training classes are components-based. Clients can choose any of our 1-day training classes, or they may choose to request one or a combination of components. Supporting materials include audio-visual tools and hard-copy tools for learning and assessment.
  • Project Management of IT Service Management Projects
  • Staff augmentation and the recruiting of consultants.  With a local Washington DC office, Fair Credit Reporting Act compliant physical security, registration with background investigation services, access to numerous Talent Networks, and a member of DC’s Department of Employment Services, KLSL Consulting is fully equipped to recruit, background check, and administer Staff Augmentation requirements for Federal, State and local Government Entities.

KLSL Consulting, LLC is a certified Women Owned Small Business. KLSL Consulting, LLC is recognized as a Certified Business Enterprise by the District of Columbia, and Central Contractor Registration. See www.klslconsulting.com for an up to date snapshot of our company’s open positions, contracts, and activities.
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OCTO- Mobility MDM Architect (526080)

Contract with Government of the District of Columbia
OCTO – 200 I Street, SE Washington DC 20003
Position closes 01/19/2018

US Citizens or Green Card Holders Only

Short Description:

The Office of the Chief Technology Officer (OCTO)  is seeking a Mobility MDM Architect with a proven track record of deploying MDM and MAM solutions for large commercial or Government entities.

Skills/Required Years of Experience:

Technical mobility experience (Required 8 years)
Technical communication experience (Required 16 years)
Expert experience with Mobile Device Management (MDM) Infrastructure. (Required 5 years)
Expert experience with the mobility platforms such as Airwatch, intune or GOOD (Required 5 years)
Understanding of NFPA/NEC documents, EIA/TIA standards, building codes and safety practices. (Required 4 years)
Expert level of Full-range mobility experience (Required 6 years)
In depth understanding of iOS and Android mobile operating systems (Required 6 years)
Working knowledge of Microsoft Exchange Server / Microsoft SQL Server/ Microsoft Lync / Office 365 / Azure (Required 4 years)
SME Airwatch client and server infrastructure support (Required 4 years)
Strong Experience designing and implementing MDM solutions (Required 4 years)
Excellent communication skills (oral and written) in clear concise English with correct spelling and grammar. (Required 16 years)
Expert level of AirWatch back-end server and console support (Required 4 years)
16+ yrs planning, coordinating, and monitoring project activities (Required 16 years)
16+ yrs leading projects, ensuring they are in compliance with established standards/procedures (Highly desired 16 years)
Bachelor’s degree in IT or related field or equivalent experience (Required)
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OUC – IT Consultant (Public Safety) – Journeyman (523879)

Contract with Government of the District of Columbia
OUC – 2720 Martin Luther King Jr Ave SE Washington, DC 20032
Position closes 01/15/2018

US Citizens or Green Card Holders Only

Short Description:

6-10 years of experience.  Coordinates IT project mgmt, engineering, maintenance, QA, & risk mgmt.  Responsible for effective provisioning, installation / configuration, operation & maintenance of computer hardware, software & related infrastructure.

Skills/Required Years of Experience:

6-10 yrs planning, coordinating, and monitoring project activities (Required 6 Years)
6-10 yrs leading projects, ensuring they are in compliance with established standards/procedures (Required 6 Years)
Bachelor’s degree in IT or related field or equivalent experience (Required)
6-10 yrs installing and configuring system (OS) patches and upgrades (Required 6 Years)
6-10 yrs installing and configuring system hardware/software in an enterprise environment (Required 6 Years)
6-10 yrs monitoring networks to ensure security and availability (Required 6 Years)
6-10 yrs performing daily backups (Required 6 Years)
6-10 yrs troubleshooting server and other hardware issues (Required 6 Years)
6-10 years providing technical diagnostics, trouble shooting, setup and configuration (Required 6 Years)
6-10 years responding and troubleshooting end users technical concerns (Required 6 Years)
6-10 years diagnosing and repairing peripheral equipment as needed (Required 6 Years)
6-10 years tracking and escalating open technical issues in a public safety IT environment (Required 6 Years)
6-10 years providing technical assistance improving program designs and operations (Required 6 Years)
6-10 years supporting application functionality and access (Required 6 Years)
6-10 years providing determination between network, hardware, and software issues (Required 6 Years)
6-10 years desktop imaging, deployment, packaging, and break / fix services (Required 6 Years)
6-10 years of experience in analysis and documentation of preventative maintenance and technical processes (Required 6 Years)
6-10 years of experience in technical writing, including but not limited to drafting standard operating procedure documents (Required 6 Years)
Minimum of 3 years of experience as an IT analyst in a public safety IT environment (Required 3 Years)
Minimum of 3 years of experience working with Computer Aided Dispatch (CAD) (Required 3 Years)
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OCTO Ariba Consultant Master (525736)

Contract with Government of the District of Columbia
OCTO – 200 I Street, SE Washington DC 20003
Position closes 01/15/2018

US Citizens or Green Card Holders Only

Short Description:

Office of Chief Technology Officer is looking for an Ariba Architect to build and configure custom modules for the automated citywide procurement system (PASS).

Skills/Required Years of Experience:

16+ yrs as an Enterprise Architect (Desired 16 Years)
16+ yrs building an IT system roadmap (Desired 16 Years)
16+ yrs system diagramming/modeling using structured modeling language like UML (Required 16 Years)
Experience with the Customization/Configuration of Ariba Buyer 9r1/9r2 Required (Required 10 Years)
Bachelor’s degree in IT or related field or equivalent experience (Required)
Experience with the Customization/Configuration of Ariba Analysis (Required 10 Years)
Ariba Sourcing and Contracts technical implementation (Required 10 Years)
Experience supporting Tier 2 technicians and end-users Required (Required 8 Years)
Experience with financial system integration (Required 6 Years)  Experience with portal development using .NET and reporting tools (Nice to have)
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DFS Business Process Consultant Senior (523908)

Contract with Government of the District of Columbia
DFS – 401 E Street, SW Washington DC 20024
Position closes 01/09/2018

US Citizens or Green Card Holders Only

Short Description:

DFS wants to bring a consultant that has in-depth experience implementing EMS and LIMS software to First responders (i.e., police officers, sheriffs or troopers) and/or Medical Laboratories.

Skills/Required Years of Experience:

11-15 yrs business process re-engineering experience) (Required 11 Years)
Bachelor’s degree in IT or related field or equivalent experience (Required)
IT Project Management (Required 11 Years)
IT Consulting (Required 11 Years)
Big Data Analysis (Required 6 Years)
Technology Strategy (Required 11 Years)
Software Lifecycle Tools (mindmaps, data flow diagrams (Required 6 Years)
Software Requirement Specifications (Required 11 Years)
SQL Server database; SQL and PL/SQL (Required 6 Years)
JT LIMS V3.7 or V3.8 (Desired 1 Year)
Evidence on Q (EonQ) O Metropolitan Police (MPD) Evidence management system (Desired 1 Year)
Experience working with first responders (Required 5 Years)
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DOEE Technical Writer Journeyman (523027)

Contract with Government of the District of Columbia
DOEE – 1200 1st Street NE Suite 500 Washington, DC 20002
Position closes 01/03/2018

US Citizens or Green Card Holders Only

Short Description:

6-10 years of experience.  Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses.

Skills/Required Years of Experience:

6-10 yrs writing design specs for complex systems (Required 6 years)
6-10 yrs expertise and support of MS Office (Required 6 years)
Bachelor’s degree in IT or related field or equivalent experience (Required 6 years)
Technical writer must be experienced in the field of the environment or regulation (Required 6 years)
Creating technical documents, including guidance, manuals, reports, website content, and response to public comments (Required 6 years)
Explain complex technical information in a clear and concise manner. (Required 6 years)
Work with technical staff to ensure accuracy of written descriptions (Required 6 years)
Provide feedback to subject matter experts on their writing in a way that enables them to revise effectively (Required 6 years)
Work with technical staff to ensure key points come across clearly and are not lost within important but relatively minor details (Required 6 years)
Plan, develop, organize, write and edit technical guidance, technical reports, operational procedures, and technical manuals, as well as webpages (Required 6 years)
Maintain a comprehensive library of technical terminology and documentation (Desired)
Analyze documents to maintain continuity of style and content (Required 6 years)
Manage updates and revisions to technical literature (Required 6 years)

As part of your application
Please describe experience and/or familiarity with water resources, especially stormwater and degradation and protection of surface water and ground water.
Please describe experience and/or familiarity with regulations, regulatory processes, and regulatory guidance, especially pertaining to environmental resources.
Please describe experience writing and editing technical guidance, manuals, reports, website content, and response to public comments.
Please describe your experience providing feedback and constructive criticism of others’ writing.
Please describe your experience managing multiple projects with competing deadlines.
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DFHV GIS and Data Analyst (524079)

Contract with Government of the District of Columbia
DFHV – 2235 Shannon Place SE Washington, DC , 20020
Position closes 12/28/2017

US Citizens or Green Card Holders Only

Short Description:

1-5 years of experience.  Analyzes, designs, develops, implements and supports enterprise complex GIS and Data projects.

Skills/Required Years of Experience:

1-5 yrs managing complex geodatabases with ESRI GIS software (ArcGIS) (Required 2 years)
1-5 yrs manipulating geospatial data (data conversion and geocoding) (Required 2 years)
Bachelor’s degree in IT or related field or equivalent experience (Required 4 years)
Experience of using GIS data and mapping for transportation planning (Highly desired)
Experience of extracting and analyzing GIS and non-GIS data, provides insights and recommend solutions or strategic directions  (Required 2 years)
Excellent communications and writing skills (Required 10 years)
Experience with mapping with GIS data (Required 2 years)
Experience with data visualization tools such as Power BI and Tableau. (Highly desired)
Experience with SQL (Highly desired)
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DFHV Project Manager (524140)

Contract with Government of the District of Columbia
DFHV – 2235 Shannon Place SE Washington, DC , 20020
Position closes 12/21/2017

US Citizens or Green Card Holders Only

Short Description:
 
1-5 years of experience.  Leads team on large projects or significant segment of large complex projects.

Skills/Required Years of Experience:

1-5 yrs developing project scopes and plans (Required 5 years)
1-5 yrs managing and tracking program progress against the project plan in an enterprise environment (Required 5 years)
1-5 yrs preparing status reports (Required 5 years)
1-5 yrs experience with MS Project or similar project planning software (Required 5 years)
Bachelor’s degree in IT or related field or equivalent experience (Required 4 years)
PMP Certificate (Desired)
Experience of mobile (iOS and Andriod) app product management (Required 1 year)
Experience of quality assurance on product release (Required 1 year)
Experience with Salesforce, Sharepoint, Kony, Quickbase, Tableau, and/or Power BI (Highly desired)
Experience of contract management (Highly desired)
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DFHV- Salesforce Developer/Administrator (522727)

Contract with Government of the District of Columbia
DFHV – 2235 Shannon Place SE, Washington, DC , 20020
Position closes 12/19/2017

Short Description:

Designs, develops, enhances, debugs, and implements software.  Troubleshoots production problems related to software applications

Skills/Required Years of Experience:

16+ yrs troubleshooting production problems related to software applications (Required)
Bachelor’s degree in Computer Science, IT or related fields (Required)
Experience in designing, developing and configuring enterprise software using Salesforce.com platform (Required 5 years)
Advanced knowledge and experience of Salesforce data modeling, reporting, and dashboard best practices (Required 5 years)
Demonstrated competency in Object-oriented Programming (Required 3 years)
Experience with building and maintaining Custom Objects (Required 3 years)
Experience in creating technical documentation or specificiation (Required 5 years)
Excellent communications and writing skills (Required 16 years)
Experience with custom development on Salesforce.com platform (Required 3 years)
Experience with Quickbase development (Desired)
Salesforce Certification (Developer) (Highly Desired)
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DFHV Business Analyst (523977)

Contract with Government of the District of Columbia
DFHV – 2235 Shannon Place SE, Washington, DC , 20020
Position closes 12/20/2017

US CITIZENS OR GREEN CARD HOLDERS ONLY

Short Description:

1-5 years of experience.  Formulates and defines systems scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements.

Skills/Required Years of Experience:

5 yrs Business Analyst experience (Required)
5 yrs Software Development Lifecycle experience (Required)
5 yrs requirements gathering and documentation (Required)
Expert level of Microsoft Office suite including Visio  (Required 5 years)
Bachelor’s degree in IT or related field or equivalent experience (Required)
Experience with QA/QC software testing  (Required 5 years)
Experience with Training and supporting end users of software (Required 3 years)
Excellent written and verbal communication skills, including technical writing skills and client relations skills  (Required 5 years)
Experience with identifying opportunities for improving business processes through quality assurance effort, systems and/or non-system driver changes (Required 3 years)
Develops, documents, and/or updates the Standard Operating Procedures, guidelines, processes, and/or training materials. (Required 3 years)
Experience collaborating in a multi-disciplinary team environment (Required 3 years)
Experience in statistical data analysis, and presenting findings with recommendations, analyzing data to draw business-relevant decisions (Required 3 years)
Experience with Salesforce (Nice to have)
Experience with SharePoint (Nice to have)
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OCTO Helpdesk Specialist Journeyman (522820)

Contract with Government of the District of Columbia
OCTO – 200 I Street, SE Washington DC 20003
Position closes 12/18/2017

US Citizens or Green Card Holders Only

Short Description:

OCTO is looking to add to its centralized help desk (OCTO Helps). The role requires 6-10 years of experience and will support multiple DC Government agencies.

Skills/Required Years of Experience:

6-10 yrs installing and configuring system hardware/software in an enterprise environment (Required 6 years)
6-10 yrs installing operating system Required (OS) patches and upgrades (Desired)
Expertise in supporting desktop operating systems (Windows 7,8.X, 10 Mac OSX 10.10.X) (Required 3 years)
Bachelor’s degree in IT or related field or equivalent experience (Desired)
Experience using an endpoint management tool to provide remote support (Required 3 years)
Strong customer service experience skills (Required 3 years)
Experience providing administrative support in an IT environment (Required 6 years)
Proficient time management skills Required and detail oriented organizational skills (Required 6 years)
Microsoft Certifications: MCP (Desired)
Experience managing service requests for IT support in Remedyforce or a similar ITSM platform (Required 3 years)
Expertise in troubleshooting hardware related issues (Required 6 years)
Expertise in troubleshooting complex software related issues (Required 3 years)
Can demonstrate experience making nontechnical users comfortable with complex technology concepts (Required 3 years)
Able to analyze and resolve complex technical problems over a wide variety of systems (Required 3 years)
Knowledge of Microsoft Office Suite (Office 2010+ and Office 365) (Required 1 year)
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