Contract with Government of the District of Columbia
DFHV – 2235 Shannon Place SE, Washington, DC , 20020
Position closes 12/20/2017
US CITIZENS OR GREEN CARD HOLDERS ONLY
1-5 years of experience. Formulates and defines systems scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements.
Skills/Required Years of Experience:
5 yrs Business Analyst experience (Required)
5 yrs Software Development Lifecycle experience (Required)
5 yrs requirements gathering and documentation (Required)
Expert level of Microsoft Office suite including Visio (Required 5 years)
Bachelor’s degree in IT or related field or equivalent experience (Required)
Experience with QA/QC software testing (Required 5 years)
Experience with Training and supporting end users of software (Required 3 years)
Excellent written and verbal communication skills, including technical writing skills and client relations skills (Required 5 years)
Experience with identifying opportunities for improving business processes through quality assurance effort, systems and/or non-system driver changes (Required 3 years)
Develops, documents, and/or updates the Standard Operating Procedures, guidelines, processes, and/or training materials. (Required 3 years)
Experience collaborating in a multi-disciplinary team environment (Required 3 years)
Experience in statistical data analysis, and presenting findings with recommendations, analyzing data to draw business-relevant decisions (Required 3 years)
Experience with Salesforce (Nice to have)
Experience with SharePoint (Nice to have)
DFHV is seeking a Business Analyst with 1-5 years of experience. Excellent verbal and written communication skills are required. The role of the Business Analyst is to work as a liaison between the business units, technology teams and support teams to assist with documentations. Experience with Salesforce, Quickbase and SharePoint are a “nice to have”.
DFHV is seeking a Business Analyst to perform the following duties:
i. Consults with agency functional unit(s) to identify, define and document business needs and objectives, operational procedures, problems, input and output requirements, levels of systems access and configuration specification.
ii. Acts as a liaison between end-users, technical analysts, information technology analysts, consultants and others in the analysis, design, configuration, testing and maintenance of various systems to ensure optimal operational performance.
iii. Performs QA/QC software testing
iv. Develops, documents, and/or updates the Standard Operating Procedures (SOP), guidelines, and processes.
v. Tracks and fully documents changes for functional and business specifications; writes detailed universally understood procedures for permanent records and for use in training.
vi. Identifies opportunities for improving business processes through quality assurance effort, systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes.
vii. Plans, organizes and conducts business process re-engineering/improvement projects and/or management reviews of operations or projects.
viii. Researches and prepares statistical reports using internal and external data, and consolidates information into cohesive and understandable correspondence or other written form for use in management decision-making.
ix. Conducts change impact analysis to assess the potential implications of changes.
x. Participates in user acceptance testing and testing of new system functionality.
xi. Develops training curriculum and conducts formal training sessions covering assigned systems module or changed processes and procedures.
xii. Directs or participates in studies of new and existing programs and special projects to determine feasibility, resolve problems including organizational, procedural, technical and fiscal research and analysis; develops policy and procedures to improve efficiency, cost-effectiveness, and/or improve internal and external customer service; develops information system documentation to support efficient operations; prepares reports and written findings and recommendations; and monitors changes.
xiii. Performs other duties as assigned.
1. Formulates and defines systems scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements.
2. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time, and form of desired results. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirements specifications.
3. Provides consultation on complex projects and is considered to be the top level contributor/specialist of most phases of systems analysis, while considering the business implications of the application of technology to the current and future business environment.
Background check is required, if selected for the position. There are no reimbursable expenses allocated to this position.