OCTO (DCNet) Field Specialist/QA Tech Journeyman (586305)

Contract with Government of the District of Columbia
OCTO – 655 15th St. NW, Suite 500 Washington DC 20005
Position closes 01/29/2019

US Citizens or Green Card Holders Only

Short Description:

6-10 years of experience.  Provides technical guidance for directing and monitoring information systems operations.  Designs, builds, and implements network systems.

Skills/Required Years of Experience:

Must have OSP/ISP (Outside Plant/Inside Plant) background (Required 3 Years)
Must be able understand electrical architecture drawings (NEC-NFPA-70 Current Applicable Edition Per DCRA/DCMR). (Required 6 Years)
Must be able to install batteries and perform preventive maintenance on batteries (Required 6 Years)
Ability to safely operate power tools such as hammer drills, band saws, reciprocating saws, etc. (Required 6 Years)
Require grounding, bonding, fire stopping and duct plug certifications – Certified Electrical Bonding & Grounding Technician (CEBGT) or similar (Required 6 Years)
Should be familiar with OSHA, EIA/TIA, ANSI, IEEE and BICSI cabling standards (Required 6 Years)
Must be able to install and remove cabinets, relay racks, ladder racking & channel trough, wall-mounted cabinets and back boards/hardware (ANSI-TIA)(Required 6 Years)
Must be proficient with terminals R-66, Krone, 110 (Required 6 Years)
6-10 yrs analyzing network traffic and providing capacity planning solutions (Highly desired 6 Years)
6-10 yrs planning and configuring an enterprise network (Highly desired 6 Years)
6-10 yrs monitoring and responding to hardware, software, and network problems (Required 6 Years)
6-10 yrs troubleshooting network performance issues (Required 6 Years)
Bachelor’s degree in IT or related field or equivalent experience (Required)

Complete Description:

DC Government Office of the Chief Technology Officer (OCTO) seeks two (2) experienced outside plant/Inside plant (OSP/ISP) field technicians to preform compliance remediation at various job sites throughout the District. The technicians will provide general labor services to correct non-compliant network cabling and power installations. In addition to compliance remediation, the technicians will be responsible for installation of new network fixtures, migration of telecom equipment to the new fixtures, and decommission of old fixtures.  While staff may be doing majority of their work from 6-3PM M-F; staff will be expected to adjust their normal working hours to fit maintenance windows for customers. Assignments will vary on a daily and weekly basis.

Example tasks required for this position are, but not limited to, the following:
•    Breakdown, remove and migrate existing telecommunication fixtures and electronics.
o    Rack, ladder racking and general fixture demolition and installation.
•    Limited copper patch panel moves and transfers
•    Limited fiber patch panel moves and transfers
•    Grounding fixtures to telecom room bus bar
•    Fire stopping treatments to new and legacy telecommunication cable entry points
•    Transport, lift and deliver required supplies, tools and fixtures to and from job sites
•    Fabricating mounts, hooks, braces and other parts as needed to build a reliable equipment and fixture setup
•    Technicians are required to have their own basic hand tools. Vehicles will NOT be provided and there will be no other direct costs (mileage, gas and parking) billed to this contract.

Required Skills:
•    Must have OSP/ISP background. 3+ years of experience is required.
•    Must be able to read and understand OSP/ISP engineering work orders and architecture drawings.
•    Must be able understand electrical architecture drawings (NEC-NFPA-70 Current Applicable Edition Per DCRA/DCMR).
•    Must be able to install batteries and perform preventive maintenance on batteries
•    Ability to safely operate power tools such as hammer drills, band saws, reciprocating saws, etc.
•    Ability to lift up to 50 lbs.
•    Ability and willingness to escalate issues to team lead
•    Demonstrate ability to take care in handling active telecommunication equipment and cabling to minimize disruptions to customers
•    Require grounding, bonding, fire stopping and duct plug certifications – Certified Electrical Bonding & Grounding Technician (CEBGT) or similar
o    Must have or have ability to obtain certification and be proficient with fire-stopping, duct plugging with various assemblies and applications (Code Requirements per NEC-NFPA-70)
o    Must have or have ability to obtain current certification and be proficient with bonding/grounding ICT/SCS infrastructures and pathways (ANSI-TIA 607-C Best Practices)
•    Should be familiar with OSHA, EIA/TIA, ANSI, IEEE and BICSI cabling standards
•    Comfortable working alone and unsupervised or as a team member
•    Must be able to install and remove cabinets, relay racks, ladder racking & channel trough, wall-mounted cabinets and back boards/hardware (ANSI-TIA #568-D.0.-D.4 and #569-D Best Practices).
•    Must be proficient with terminals R-66, Krone, 110
•    Preferred but not required to have current certifications to include one or a combination of the following BICSI TECH and Level II Technician Certifications (TECH, INSTF, INSTC), Corning, and Bellcore.

Responsibilities:
1. Provides technical guidance for directing and monitoring information systems operations. Designs, builds, and implements network systems.
2. Directs compilation of records and reports concerning network operations and maintenance.  Troubleshoots network performance issues.  Analyzes network traffic and provides capacity planning solutions.
3. Monitors and responds to complex technical control facility hardware and software problems. Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance.
4. Manages the purchase, testing, installation, and support of network communications, including Local Area Network (LAN)/Metropolitan Area Network (MAN)/ Wide Area Network (WAN) systems.
5. Performs system-level design and configuration of products including determination of hardware, OS, and other platform specifications.
6. Plans large-scale systems projects through vendor comparison and cost studies.
7. Performs a variety of systems engineering tasks and activities that are broad in nature and are concerned with major systems design, integration, and implementation, including personnel, hardware, software, budgetary, and support facilities and/or equipment.
8. Provides quality assurance review and the evaluation of new and existing software products.
9. Provides assistance and oversight for all information systems operations activities, including computer and telecommunications/communications operations, data entry, data control, LAN/MAN/WAN administration and operations support, operating systems programming, system security policy procedures, and/or web strategy and operations.
10. Provides input to policy level discussions regarding standards and budget constraints.
11. Supervises all personnel engaged in the operation and support of network facilities, including all communications equipment on various platforms in large scale or multi-shift operations.
12. Supervises complex operations that involve two or more additional functions such as, but not limited to, network operations, systems security, systems software support, and production support activities.
13. Monitors and responds to hardware, software, and network problems.
14. Provides the routine testing and analysis of all elements of the network facilities (including power, software, communications machinery, lines, modems, and terminals).
15. Utilizes software and hardware tools and identifies and diagnoses complex problems and factors affecting network performance.
16. Troubleshoots network systems when necessary and makes improvements to the network.

Background check is required, if selected for the position.
There are no reimbursable expenses allocated to this position.

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