OCTO Customer Support Entry (559164)

Contract with Government of the District of Columbia
OCTO – 200 I Street, SE Washington DC 20003
Position closes 05/03/2018

US Citizens or Green Card Holders Only

Short Description:

The Customer Support Entry level is a first level representative to the OCTO technical support team. They answer a variety of technical inquires documenting issues and alerting senior staff in a timely fashion.

Skills/Required Years of Experience:

Expertise in supporting desktop operating systems (Windows 7,8.X, 10 Mac OSX 10.10.X) (Required 1 year)
Strong customer service experience (Required 1 year)
Experience providing technical support in a “call center” environment (Required 1 year)
Experience tracking service request/incidents using a ITSM tool (Required 1 year)
Provide customer-oriented results and build an efficient end-user support environment (Required 1 year)
Experience with basic Active Directory functions such as: Account Creations, Password Resets and OU Management (Required 1 year)
Knowledge of Microsoft Office Suite (Office 2010+ and Office 365) (Required 1 year)
Excellent written and verbal communication skills (Required 1 year)
Microsoft Certifications: MCP Windows 7, Windows 10 (Desired)
1-5 yrs providing technical support to computer system users by telephone, email, etc. (Desired)
1-5 yrs maintaining personal computers, systems and printers (Desired)
1-5 yrs installing and troubleshooting computer operating systems and software (Desired)
Bachelor’s degree in IT or related field or equivalent experience (Desired)
Continue reading

Posted in Closed Positions | Comments Off on OCTO Customer Support Entry (559164)

DBH Business Systems Analyst Senior (559723)

Contract with Government of the District of Columbia
DBH – 64 NY Ave, NE 3rd Floor Washington, DC, 20002
Position closes 05/01/2018

US Citizens or Green Card Holders Only

Short Description:

11-15 years of experience.  Formulates and defines systems scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements.

Skills/Required Years of Experience:

11-15 yrs BA experience (Required 12 years)
11-15 yrs Software Development Lifecycle experience (Required 12 years)
11-15 yrs requirements gathering and documentation (Required 12 years)
11-15 yrs MS Office/PowerPoint experience (Required 11 years)
Bachelor’s degree in IT or related field or equivalent experience (Required)
Must have PMP (Required 5 years)
Continue reading

Posted in Closed Positions | Comments Off on DBH Business Systems Analyst Senior (559723)

OCTO DR/COOP Bus Analyst Journeyman (530716)

Contract with Government of the District of Columbia
OCTO – 200 I Street, SE Washington DC 20003
Position closes 05/01/2018

US Citizens or Green Card Holders Only

Short Description:

The IT Business Analyst (BA) will support the District-wide effort to provide Disaster Recovery and Continuity of Operations (DR-COOP) for the District of Columbia government’s critical systems. 10 (ten) years of experience required

Skills/Required Years of Experience:

Bachelor’s degree in IT or related field or equivalent experience (Required)
Experience as an IT Business Analyst (Required 10 years)
Experience with the Software Development Life Cycle (SDLC) (Required 10 years)
Solid understanding of software quality assurance and processes (Required 10 years)
Intermediate understanding of relational data models. (Required 5 years)
Experience conducting Business Impact Analysis (Required 5 years)
Experience assisting in the architecting and/or documenting of disaster recovery/COOP solutions. (Required 3 years)
Skilled with MS Office tools (Visio, PowerPoint, Word & Excel) (Required 10 years)
Experience developing use cases and user stories. (Required 8 years)
Experience in business process mapping or operational redesign / improvement (Required 8 years)
Experience as a technical writer in a software/application development environment (Required 10 years)
Experience creating process flows and system architecture diagrams using Visio (Required 8 years)
Experience conducting integrated team sessions (Required 8 years)
Experience working with technical staff such as software developers and DBAs (Required 5 years)
Professional in Business Analysis (PBA) certification or equivalent (Desired)
Continue reading

Posted in Closed Positions | Comments Off on OCTO DR/COOP Bus Analyst Journeyman (530716)

DFHV GIS and Data Analyst (558920)

Contract with Government of the District of Columbia
DFHV – 2235 Shannon Place SE Washington, DC , 20020
Position closes 04/27/2018

US Citizens or Green Card Holders Only

Short Description:
 
1-5 years of experience.  Analyzes, designs, develops, implements and supports enterprise complex GIS and Data projects.

Skills/Required Years of Experience:

1-5 yrs managing complex geodatabases with ESRI GIS software (ArcGIS) (Required 2 years)
1-5 yrs manipulating geospatial data (data conversion and geocoding) (Required 2 years)
Bachelor’s degree in IT or related field or equivalent experience (Required 4 years)
Experience in using GIS data and mapping for transportation planning (Highly desired)
Experience in extracting and analyzing GIS and non-GIS data, provides insights and recommend solutions or strategic directions (Required 2 years)
Excellent communications and writing skills (Required 10 years)
Experience in mapping with GIS data (Required 2 years)
Experience with data visualization tools such as Power BI or Tableau. (Required 1 year)
Experience with SQL (Required 1 year)
Continue reading

Posted in Closed Positions | Comments Off on DFHV GIS and Data Analyst (558920)

OAG Program Manager Master (558293)

Contract with Government of the District of Columbia
OAG – 441 4th Street NW Washington DC 20001
Position closes 04/27/2018

US Citizens or Green Card Holders Only

Short Description:

Acts as program manager for Child Support Services Division Business Process Redesign project. Works closely with Deputy Attorney General/CSSD Director and Chief Information officer to manage complete program lifecycle

Skills/Required Years of Experience:

16+ yrs in progressive consulting leadership role, providing full lifecycle services in enterprise environment (Required 16 years)
16+ yrs managing, coordinating, and establishing priorities for entire project lifecycle (Required 16 years)
Bachelor’s degree in IT or related field or equivalent experience (Required)
Juris Doctor degree (Required)
Child support ltigation/program management (Required)
Organizational change management experise (Required)
Experience supporting federal social service programs (Required)
Interdisciplinary case management expertise (Required)
Continue reading

Posted in Closed Positions | Comments Off on OAG Program Manager Master (558293)

OAG Systems Engineer Master (557514)

Contract with Government of the District of Columbia
OAG – 441 4th Street NW, Washington, DC 20002
Position closes 04/25/2018

US Citizens or Green Card Holders Only

Short Description:

16+ years of experience.  Acts as senior infrastructure engineer to support various OAG initiatives, and provide system support in a hybrid cloud/premise-based environment. Serves as endpoint and server security engineer

Skills/Required Years of Experience:

16+ yrs designing, installing, configuring, testing, and maintaining operating systems, and application software and system mgmt. tools (Required 16 years)
16+ yrs managing/directing system level testing (Required 16 years)
Bachelor’s degree in IT or related field or equivalent experience (Required 10 years)
ITIL foundations ceritificate (Required 1 year)
Microsoft Certified Solution Associate (Required 1 year)
Knowledge and Experience in BASH, Python and UNIX shell scripts (Required 10 years)
Advanced Microsoft system administration and consulting skills (including active directory administration, DHCP, Azure administration) (Required 10 years)
VMware ESX administration experience (Required 10 years)
Red Hat Enterprise Linux System administration Experience (Required 10 years)
VMware Vcenter administration experience (Required 5 years)
Web server administrator experience using IIS and Weblogic (Required 5 years)
Network troubleshooting skills (Required 10 years)
windows forensics administration experience (Required 1 year)
Continue reading

Posted in Closed Positions | Comments Off on OAG Systems Engineer Master (557514)

DBH System Administrator Master (558969)

Contract with Government of the District of Columbia
DBH – 64 NY Ave, NE 3rd Floor Washington, DC, 20002
Position closes 04/23/2018

US Citizens or Green Card Holders Only

Short Description:
 
16+ years of experience.  The System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of computer hardware and software and related infrastructure.

Skills/Required Years of Experience:

16+ yrs installing and configuring system hardware/software in an enterprise environment (Required 16 years)
16+ yrs installing operating system (OS) patches and upgrades (Required 16 years)
16+ yrs monitoring networks to ensure security and availability (Required 16 years)
16+ yrs performing daily backups (Required 16 years)
16+ yrs troubleshooting server and other hardware issues (Required 16 years)
Bachelor’s degree in IT or related field or equivalent experience (Required 16)
Must be able to perform server migrations and system updates (Required 16 years)
Continue reading

Posted in Closed Positions | Comments Off on DBH System Administrator Master (558969)

DBH Data Warehouse Specialist Senior (558977)

Contract with Government of the District of Columbia
DBH – 64 NY Ave, NE 3rd Floor Washington, DC, 20002
Position closes 5/14/2018

US Citizens or Green Card Holders Only

Short Description:

11-15 years of experience.  Coordinates the data administration technical function for both data warehouse development and maintenance.

Skills/Required Years of Experience:

11-15 yrs supporting database applications/tools for extraction, transformation, and raw data analysis (Required 15 Years)
11-15 yrs evaluating and improving data quality (Required 12 Years)
11-15 yrs SQL and PL/SQL experience (Required 15 Years)
11-15 yrs experience in data analysis, modeling, and design specific to a data warehouse (Required 11 Years)
Bachelor’s degree in IT or related field or equivalent experience (Required)
Continue reading

Posted in Open Positions - CA | Comments Off on DBH Data Warehouse Specialist Senior (558977)

DBH Data Architect Journeyman (558971)

Contract with Government of the District of Columbia
OCTO – 200 I Street, SE Washington DC 20003
Position closes 04/24/2018

US Citizens or Green Card Holders Only

Short Description:

6-10 years of experience.  Designs and builds relational databases. Performs data access analysis design, and archive/recovery design and implementation.

Skills/Required Years of Experience:

6-10 yrs designing, creating, deploying, and managing data architecture in an enterprise environment (Required 10 Years)
6-10 yrs hands-on management of MS SQL Server 2008 or higher, Oracle, or IBM DB2, involving implementation of schemas, indexes, and query optimization (Required 6 Years)
6-10 yrs working with large data sets (Required 10 Years)
6-10 yrs defining and implementing data security, quality enforcement, and retention policies (Required 6 Years)
Bachelor’s degree in IT or related field or equivalent experience (Required)
Must have hands experience with MicroStrategy (Required 3 Years)

Complete Description:

Responsibilities:
1. Designs and builds relational databases. Performs data access analysis design, and archive/recovery design and implementation.
2. Develops strategies for data acquisitions, archive recovery, and implementation of a database.
3. Works in a data warehouse environment, which includes data design, database architecture, and metadata repository creation.
4. Translates business needs into long-term architecture solutions.
5. Defines, designs, and builds dimensional databases.
6. Develops data warehousing blueprints, evaluating hardware and software platforms, and integrating systems.
7.   Reviews and develops object and data models and the metadata repository to structure the data for better management and quicker access.

Background check is required, if selected for the position.

There are no reimbursable expenses allocated to this position.

Posted in Closed Positions | Comments Off on DBH Data Architect Journeyman (558971)

OCTO – Disaster Recov Specialist Master (532049)

Contract with Government of the District of Columbia
OCTO – 200 I Street, SE Washington DC 20003
Position closes 05/09/2018

US Citizens or Green Card Holders Only

Short Description:

Senior level analyst responsible for planning, designing and implementation of the data center mainframe environments and configurations in support of DR, HA and data center projects in regards to the open system and mainframe platforms.

Skills/Required Years of Experience:

Experience in 24×7/365 Large Scale Data Center Operations Environment preferred (Required 16 Years)
Experience utilizing enterprising scheduling systems (UC4, CA7, Control-M) to ensure timely completion of application processing workloads. (Nice to have)
Experience using IBM z System monitoring, trouble-shooting. Mainframe system IPL knowledge and operational methods and practices (Required 16 Years)
Extensive knowledge of MVS, JES2, Omegamon, RACF and TSO commands and network monitoring. (Required 5 Years)
Extensive knowledge of operating systems, IBM utility programs, and job control languages to initiate and monitor processing of production workloads (Required 16 Years)
Extensive knowledge mainframe peripheral devices (Tape Silos and DASD), to include operating methods and trouble-shooting. (Required 16 Years)
Extensive knowledge of mainframe host systems (CICS, DB2, ADABAS, IMS, z/Linux ). (Required 16 Years)
Problem management skills required including escalation of issues to staff, management, vendors to address issues and document in Remedy system (Required 5 Years)
11-15 yrs installing and configuring system hardware/software in an enterprise environment (Highly desired)
11-15 yrs installing operating system (OS) patches and upgrades (Required 11 Years)
11-15 yrs monitoring networks to ensure security and availability (Required 11 Years)
11-15 yrs performing daily backups (Required 11 Years)
11-15 yrs troubleshooting server and other hardware issues (Required 11 Years)
Bachelor’s degree in IT or related field or equivalent experience (Required 15 Years)
Continue reading

Posted in Closed Positions | Comments Off on OCTO – Disaster Recov Specialist Master (532049)