284083 – Technical Writer Level 3

Position closes – 5/16/12

12 month + contract with DC Government

The purpose of the Digital Inclusion Program is to leverage the power of technology to connect communities with opportunities. This means ensuring all District residents have meaningful access to computers and high-speed broadband.

The Technical Writer will design, create, and maintain technical documentation for the Digital Inclusion program, including, but not limited to, a digital inclusion strategic plan, design specifications, and white papers. The candidate should have knowledge and experience writing about current technology issues, such as broadband access, the digital divide, and general wireless technology. The candidate should also possess experience writing policy.

Responsibilities include drafting, editing and publishing program documentation. Documentation must be done in real time as outcomes from business user group discussions. The Technical Writer ensures clarity and accuracy of system documentation in a logical and user friendly manner.

Ability to communicate technical concepts to a non-technical audience (Required 8 Years)

Creating technical documentation (Required 8 Years)

Experience creating strategic plans, design specifications (Required 8 Years)

Experience creating white papers (Required 8 Years)

Power Point (Required 8 Years)

Publishing Software (Required 8 Years)

Real time documentation (Required 8 Years)

Strong verbal and written communication skills (Required 8 Years)

Visio Software (Required 8 Years)

Word Software (Required 8 Years)

Working with project teams (Required 8 Years)

Experience writing policy and legislation (Highly desired 8 Years)

Facilitating Business Process Improvement Teams (Nice to have 8 Years)

Experience in the private, non-profit, and public sectors (Desired 8 Years)

Must be “emotionally intelligent”- able to listen to business users and read between the lines, have keen observation, intuitive, and reasoning skills. Must value the essential role conflict and resistance in creating excellent outcomes.

Location: DOES, 4058 Minnesota Ave, NE, Washington, DC