Admittedly, this is an eclectic set of requirements for a Remedy person. But if there were someone out there that wants to work in in Pennsylvania (New Cumberland area) then it probably wouldn’t be too difficult to get the ITIL Foundations and Comptia Security+ certifications. If you are interested please contact bob.lind@klslconsulting.com.
- Remedy Application and design features that include Service Desk 7.0 with Action Request System for BMC Remedy Action Request System Version 7.1.00
- Comptia Security + certification.
- Remedy Developer needs to be ITIL v3 certified prior to start of contract.
- Remedy Asset Management Application, Change Management Application, Distributed Server Option (DSO), Service Level Agreements (SLA) and Crystal Reports.
- Microsoft SQL 2005 and database design tools.
- Windows 2000/2003 Network Operating Systems.
- Remedy Developer with at least 6 months experience with an existing Remedy Client integration.
- Windows XP Workstation Operating Systems.
- Previous experience in conducting training sessions for:
- Installing the Remedy Client on the desktop.
- Accessing the Client to add, delete, change or update the Remedy Tickets.
- Extracting Reports and Statistics from the Remedy System.
Remedy Developer shall be required to provide appropriate background investigation for IT-I, Critical Sensitive, with Secret clearance