Technical Analyst Consultant Level 3 (288321)
1 year contract
Submissions Due 4/23/12
Location DC-NET: 655 15th St NW, Ste 400
Complete Maintains current and new telecom contracts for content, value and cost-efficiency; analyzes and evaluates accuracy of Telecom network billing accounts; performs invoice analysis, validation, and payment approval; review budgets and SLAs; writes queries/reports, pull records from databases
Behavioral Thrives in a time-critical, results-oriented environment; interacts professionally with customers; can analyze and Characteristics think critically; is detail-oriented; creatively solves problems; facilitates interagency cooperation; is aware of financial bottom line.
Required Experience:
Ability to analyze vendor invoices (Required 6 Years)
Ability to demonstrate analytical skill set and problem solving (Required 6 Years)
Ability to work on dispute resolution process with telecom vendors (Required 6 Years)
Ability to write queries/reports, pull records from database (MS SQL) (Required 3 Years)
Be able to forecast & monitor the telecom burn rates w/the approved budgets (Required 6 Years)
Experience in validating the ordered vs. Billed Services (Required 6 Years)
Knowledge of contractual, budgetary and financial practices and procedures (Required 6 Years)
Maintain excellent customer service & open communication w/customers & mgmt (Required 6 Years)
Prior exp maintaining, administering telecom contracts & invoices (Required 6 Years)
Be able to write service level agreements for different products & svcs (Highly desired)
Broadly-based knowledge of telecom systems and services (Highly desired)
Experience in working on CRM and Telecom Order Management application (Highly desired)
General knowledge of VoIP & Video Svcs & Web & Audio conferencing solutions (Highly desired)
Good working knowledge of latest telecommunications technologies (Highly desired)
Working knowledge of Database platforms (Highly desired)
Ability to work on SQL Reporting Services (Desired)