Submissions Due 5/23/12
Location DC-NET: 655 15th St NW, Ste 400
Support & maintain current telecom systems and services in enterprise network, provide advanced telecom support & admin. Perform voice project mgmt, software changes, assist with installs, upgrades, maintenance; support beyond moves, adds & changes
Manages time effectively, meets deadlines, achieves established goals & objectives. Assist to establish, Characteristics accomplish & continuously evaluate goals. Assumes responsibility for accuracy of work processes, multiple task flows, actions & decisions of Staff.
Voice Engineer Consultant Level 5 10-13 Years
Senior Voice Engineer, 10+ years Avaya experience
Avaya Systems
SIP, H.323
Avaya VOIP Monitoring
Avaya 8300, 8500, 8700, 8800 servers
Avaya 46XX, 96XX Voip Phones
Avaya Gateway’s 450, 650, 700
Avaya Certification
Required Experience:
Avaya systems, CM, MM, CMS, Voice Portal, System/ Session Manager (Required 11 Years)
Avaya Unified Communications and all adjuncts (Required 11 Years)
Experience with Avaya S87xx server ,IP Network Regions, Audio shuffling, Hair Pinning (Required 8 Years)
Experience with supporting telephony contact center products. (Required 10 Years)
Experience with the technology of SBC, ACME and Audio Codes (Required 3 Years)
Experience with tools and techniques to diagnose telecom problems. (Required 11 Years)
Experience with VoIP protocols, QoS standards and policies (Required 8 Years)
Exp managing complex voice projects across all teams. (Required 10 Years)
Exp providing Tier 1-3 support for enterprise Avaya network (Required 10 Years)
Exp troubleshooting and problem identification (Required 11 Years)
Interpret system logs, events , isolate failure points (Required 11 Years)
Knows data & VoIP principles supporting converged voice/data network environment (Required 10 Years)
Must have experience with administering Avaya patches and upgrades (Required 8 Years)
Strong working exp. with AES, AAR/ARS (Required 8 Years)
Strong working exp. with Analog, Digital, Avaya and Cisco VoIP voice services (Required 8 Years)
Strong working exp. with Avaya Aura S88xx, S87xx, LSP, G700, G650, G450, CMS (Required 8 Years)
Strong working exp. with W/Class Routing, VDN, Vector’s and ACD Call Center (Required 8 Years)
TDM, SIP and H.323 endpoints. (Required 6 Years)
Troubleshoot and diagnose production impacting telephony support applications (Required 10 Years)
Experience with Cisco IP Platform and Cisco UC solutions (Highly desired)
Proven experience with Avaya JTAPI/TSAPI and CMS reporting (Highly desired)
Best practices of operating systems, server hardware configs and databases (Nice to have)
Experience with Microsoft UM and Integration with Avaya Switches (Nice to have)
Experience with Modular Messaging 5.x. (Desired)
Expert knowledge or certification of Avaya’s Architecture software and hardware (Desired)
Nice Call recording system, and connectivity into other telephony adjuncts (Desired)